As I write this the winds are howling and snow is blowing around. The wind chills are reported to be –40 below zero. Just a tad chilly.
One day I needed to vent. Several little things were bothering me. Sometimes little things stack up and bug the crap out of me.
Pyrex is a pretty good name and usually they have a lifetime warranty.
My Pyrex spatula should not have broken whilst I was stirring a batch of cookies. Far Guy said “Throw it out and buy a new one.” I sent a photo and wrote to World Kitchens LLC who put me in touch with Robinson Home Products who bought Pyrex Accessories, I complained and low and behold a week or so later my new spatula showed up in the mail. The new one is identical although it is not marked Pyrex it still has a lifetime warranty. It is stated such on the tag.
I will keep this tag just incase it happens again. $5.00 is $5.00
Next I confronted the Vectra 3D problem. We qualified for a rebate in the form of free product. They sent us just plain Vectra which is just for flea control. We needed and should have gotten Vectra 3D which we need to control the damn ticks that attack Chance. I emailed the company about two months ago…no response, then I called and left a message. I emailed them again and finally got a response …they would make the substitution and I should mail the other product back in a postage paid envelope they would provide. Easy Peasy..NOT. The correct replacement came in the mail alright, but the envelope was not postage paid and the envelope was too small for the return product. ARE THEY FREAKING IDIOTS? I wrote a note suggesting that they didn’t know their product or their butt from a hole in the ground and felt I should not have had to go out and purchase a mailer and postage because of their STUPID mistake. I have not heard back from them. I suppose I could have just kept both products..but I am honest to a fault sometimes. I think they should reimburse me for my costs and send an apology in the form of free product or something. Well $40.00 is $40.00.
So all in all my complaints were handled…some good and some not so good. Now if I could get all my weather related complaints handled by email or mail then life would be good.
We are staying warm, we still have sewer, water and electricity many people are not so lucky this year. The recent high winds took out electricity in many areas. I wonder if the winter will ever end.