Ack…I just should have napped all day. I waited on hold listening to classic music which I suppose was supposed to calm me down but instead did just the opposite. Twenty two minutes were wasted the first time then fourteen minutes all to be told to call another number.
Customer Service is dead at an oxygen supply place in California which from now on I will call Idiot two. They talk a good game…but have NO customer service. When the service representative began to scream at me, I reminded her that I was the customer and she was supposed to find me service. Far Guy said “tell them to cancel us.” I relayed the message and hung up. I emailed the company with my complaint.
We have been jumping through every hoop the company wanted…including a 180 mile trip because they wouldn’t accept our insurance without a special # that could only be obtained by getting a new ID Card at the Air Base. (I think it is an Obama thing)
Far Guy still does not have the Oxygen that the Doctor ordered for him two weeks ago.
We have decided to go with a local company…we can go over and sit in their office if need be.
The Idiot two company had a lightweight very portable unit that could be used during exercise. It sounded good and looks good on their website.
Buyer Beware..if you have problem with a company before getting their product chances are pretty good you will wish you never heard of them.
I hate to wish my life away …but I was sure glad to see the sunset on this most frustrating day.